Patient Participation Group (PPG)
Read the latest Newsletter
PPG Newsletter December 2018
What is the PPG? Founded in 2009, the PPG consists of a representative group of patients who meet every two months, with the Practice Manager and a member of the medical team.
Who we are Our current Membership is:
Sarah Reynolds (Chair)
Meredith Wilson (Vice Chair)
What do we do? We aim to help the Croft team to improve and support patient services by representing your queries and responding to national and local developments.
Each year we conduct a Patient Satisfaction Survey, and then work with the Practice to make changes in line with the findings.
How do we set our agenda? The Practice suggests areas of discussion, but most issues are raised by you! We need you to communicate with us,so that we are aware of particular concerns and opinions. Email or paper comments welcome - and fill in our questionnaires.
How do we inform patients of our activities? The quarterly newsletter is our main form of communication. This can be picked up at the surgery or e-mailed to you directly(ask at the desk for details). We also have a dedicated PPG board at the practice with useful information to support the patients and our activities.
To subscribe to an electronic version of the newsletter please add your details here
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Contacting the PPG
Please e-mail the PPG on firstname.lastname@example.org to contact us about general patient service issues you would like us to address.
Please NOTE : The above email address is NOT for complaints or specific patient related issues such as medical issues or otherwise. You must contact the practice directly for this.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.